Refund policy

At Mishque Jeweller, we take immense pride in the craftsmanship and quality of our products. However, if you’re not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of the delivery date.

The product must be unworn, unused, and in its original packaging with all tags and certificates (if applicable).

To initiate a return, please email us at mishquejewellery@gmail.com with your order number and reason for return.

Non-Returnable Items

Customised, engraved, or personalised items

Gift cards

Items marked as Final Sale or Clearance

Refunds

Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to your original method of payment within 5-7 business days.

Shipping charges (if any) are non-refundable.

Exchanges

We allow exchange of items only if the product is defective or damaged upon delivery. Email us within 48 hours of receiving the order to report any issue.

Exchanges are subject to stock availability.

Return Shipping

Customers are responsible for the return shipping cost unless the item is defective or sent in error.

We recommend using a trackable shipping service to ensure safe delivery of returns.

Need Help?

For any queries related to returns, exchanges, or refunds, feel free to contact us at:
mishquejewellery@gmail.com